in notify/pagerduty/pagerduty.go [208:304]
func (n *Notifier) notifyV2(
ctx context.Context,
eventType string,
key notify.Key,
data *template.Data,
details map[string]string,
as ...*types.Alert,
) (bool, error) {
var tmplErr error
tmpl := notify.TmplText(n.tmpl, data, &tmplErr)
if n.conf.Severity == "" {
n.conf.Severity = "error"
}
summary, truncated := notify.TruncateInRunes(tmpl(n.conf.Description), maxV2SummaryLenRunes)
if truncated {
level.Warn(n.logger).Log("msg", "Truncated summary", "key", key, "max_runes", maxV2SummaryLenRunes)
}
routingKey := string(n.conf.RoutingKey)
if routingKey == "" {
content, fileErr := os.ReadFile(n.conf.RoutingKeyFile)
if fileErr != nil {
return false, fmt.Errorf("failed to read routing key from file: %w", fileErr)
}
routingKey = strings.TrimSpace(string(content))
}
msg := &pagerDutyMessage{
Client: tmpl(n.conf.Client),
ClientURL: tmpl(n.conf.ClientURL),
RoutingKey: tmpl(routingKey),
EventAction: eventType,
DedupKey: key.Hash(),
Images: make([]pagerDutyImage, 0, len(n.conf.Images)),
Links: make([]pagerDutyLink, 0, len(n.conf.Links)),
Payload: &pagerDutyPayload{
Summary: summary,
Source: tmpl(n.conf.Source),
Severity: tmpl(n.conf.Severity),
CustomDetails: details,
Class: tmpl(n.conf.Class),
Component: tmpl(n.conf.Component),
Group: tmpl(n.conf.Group),
},
}
for _, item := range n.conf.Images {
image := pagerDutyImage{
Src: tmpl(item.Src),
Alt: tmpl(item.Alt),
Href: tmpl(item.Href),
}
if image.Src != "" {
msg.Images = append(msg.Images, image)
}
}
for _, item := range n.conf.Links {
link := pagerDutyLink{
HRef: tmpl(item.Href),
Text: tmpl(item.Text),
}
if link.HRef != "" {
msg.Links = append(msg.Links, link)
}
}
if tmplErr != nil {
return false, fmt.Errorf("failed to template PagerDuty v2 message: %w", tmplErr)
}
// Ensure that the routing key isn't empty after templating.
if msg.RoutingKey == "" {
return false, errors.New("routing key cannot be empty")
}
encodedMsg, err := n.encodeMessage(msg)
if err != nil {
return false, err
}
resp, err := notify.PostJSON(ctx, n.client, n.conf.URL.String(), &encodedMsg)
if err != nil {
return true, fmt.Errorf("failed to post message to PagerDuty: %w", err)
}
defer notify.Drain(resp)
retry, err := n.retrier.Check(resp.StatusCode, resp.Body)
if err != nil {
return retry, notify.NewErrorWithReason(notify.GetFailureReasonFromStatusCode(resp.StatusCode), err)
}
return retry, err
}