def get_customer_info()

in backend-apis/app/routers/p5_contact_center_analyst.py [0:0]

• 31 lines of code
• 5 McCabe index (conditional complexity)

def get_customer_info(customer_id: str) -> Customer:
    """
    # Retrieve customer information from Firestore
     - CDP data
     - Conversations
     - Reviews

    ## Request Parameters:
    **customer_id**: *string*
    - Unique identifier of the customer

    ## Customer:
    **conversations**: *list*
    - List of all the conversations that customer had with the Call Center

    **reviews**: *list*
    - List of all the reviews submited by that customer

    **customer_info**: *dict*
    - Information about that customer extracted from the CDP
    """
    customer_info = (
        db.collection(config["search-persona5"]["firestore_customers"])
        .document(customer_id)
        .get()
    )

    if customer_info:
        customer_info = customer_info.to_dict() or {}
    else:
        raise HTTPException(status_code=400, detail="Customer ID not found.")

    conversations = (
        db.collection(config["search-persona5"]["firestore_conversations"])
        .where(filter=FieldFilter("customer_id", "==", customer_id))
        .get()
    )
    conversations_list = []
    for conversation in conversations:
        conversations_list.append(conversation.to_dict())

    reviews = (
        db.collection(config["search-persona5"]["firestore_reviews"])
        .where(filter=FieldFilter("customer_id", "==", customer_id))
        .get()
    )
    reviews_list = []
    for review in reviews:
        reviews_list.append(review.to_dict())

    return Customer(
        conversations=conversations_list,
        reviews=reviews_list,
        customer_info=customer_info,
    )