def processContactLensTranscript()

in sam-app/lambda_functions/sfContactLensUtil.py [0:0]

• 25 lines of code
• 2 McCabe index (conditional complexity)

def processContactLensTranscript(iItems, participants):
    customerTranscripts = []
    agentTranscripts = []
    finalTranscripts = []

    for iTranscript in iItems:
        transcript = {}
        transcript['id'] = iTranscript['Id']
        transcript['participantId'] = iTranscript['ParticipantId'] # For now it's either AGENT or CUSTOMER
        transcript['beginOffsetMillis'] = iTranscript['BeginOffsetMillis']
        transcript['endOffsetMillis'] = iTranscript['EndOffsetMillis']
        transcript['content'] = iTranscript['Content']
        transcript['sentiment'] = iTranscript['Sentiment']
        transcript['loudness_score'] = iTranscript['LoudnessScore']  # array
        if 'IssuesDetected' in iTranscript:
            transcript['issues_detected'] = iTranscript['IssuesDetected']
        if 'Redaction' in iTranscript:
            transcript['redaction'] = iTranscript['Redaction']

        finalTranscripts.append(transcript)
        if iTranscript['ParticipantId'] == 'AGENT':
            transcript['participantRole'] = getParticipantRole('AGENT', participants)
            agentTranscripts.append(transcript)
        elif iTranscript['ParticipantId'] == 'CUSTOMER':
            transcript['participantRole'] = getParticipantRole('CUSTOMER', participants)
            customerTranscripts.append(transcript)

        
    return {'customerTranscripts' : customerTranscripts, 'agentTranscripts' : agentTranscripts, 'finalTranscripts': finalTranscripts}