package.yml [31:66]:
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    Default: ''
  ZenDeskUsernameKey:
    Description: Your agent username that will connect to the Zedesk API
    Type: String
    Default: ZenDeskUsername
  ZenDeskTokenKey:
    Description: Your API Token
    Type: String
    Default: ZenDeskToken
  ZenDeskDomainKey:
    Description: Your Unique Zendesk Domain name (excluding https:// and .com)
    Type: String
    Default: ZenDeskDomain
  SLAUrgentWait:
    Description: Urgent priority SLA wait time
    Type: String
    Default: 120
  SLAHighWait:
    Description: High priority SLA wait time
    Type: String
    Default: 120
  SLANormalWait:
    Description: Normal priority SLA wait time
    Type: String
    Default: 120
  EventSourceName:
    Description: The event source name generated by the Zendesk connector
    Type: String
    Default: ''
Globals:
  Function:
    AutoPublishAlias: live
Resources:
  ZenDeskDemoGetFullTicket:
    Type: AWS::Serverless::Function
    Properties:
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -



template.yml [35:85]:
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    Default: ''
##########################################################################
#  Lambda Environment Params: Zendesk Integration                        #
########################################################################## 
  ZenDeskUsernameKey:
    Description: Your agent username that will connect to the Zedesk API
    Type: String
    Default: ZenDeskUsername
  ZenDeskTokenKey:
    Description: Your API Token
    Type: String
    Default: ZenDeskToken
  ZenDeskDomainKey:
    Description: Your Unique Zendesk Domain name (excluding https:// and .com)
    Type: String
    Default: ZenDeskDomain
##########################################################################
#  Lambda Environment Params : Escalation times                          #
########################################################################## 
  SLAUrgentWait:
    Description: Urgent priority SLA wait time
    Type: String
    Default: 120
  SLAHighWait:
    Description: High priority SLA wait time
    Type: String
    Default: 120
  SLANormalWait:
    Description: Normal priority SLA wait time
    Type: String
    Default: 120
##########################################################################
#  Event Bridge  Params : source name and acct ID                        #
########################################################################## 
  EventSourceName:
    Description: The event source name generated by the Zendesk connector
    Type: String
    Default: ''



Globals:
  Function:
    AutoPublishAlias: live
Resources:
##########################################################################
#  Lambda Functions                                                      #
##########################################################################
    ZenDeskDemoGetFullTicket:
        Type: AWS::Serverless::Function # Function Resource: 
        Properties:
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