modules/AWSPowerShell/Cmdlets/Connect/Basic/Get-CONNMetricDataV2-Cmdlet.cs (312 lines of code) (raw):

/******************************************************************************* * Copyright Amazon.com, Inc. or its affiliates. All Rights Reserved. * Licensed under the Apache License, Version 2.0 (the "License"). You may not use * this file except in compliance with the License. A copy of the License is located at * * http://aws.amazon.com/apache2.0 * * or in the "license" file accompanying this file. * This file is distributed on an "AS IS" BASIS, WITHOUT WARRANTIES OR * CONDITIONS OF ANY KIND, either express or implied. See the License for the * specific language governing permissions and limitations under the License. * ***************************************************************************** * * AWS Tools for Windows (TM) PowerShell (TM) * */ using System; using System.Collections.Generic; using System.Linq; using System.Management.Automation; using System.Text; using Amazon.PowerShell.Common; using Amazon.Runtime; using Amazon.Connect; using Amazon.Connect.Model; namespace Amazon.PowerShell.Cmdlets.CONN { /// <summary> /// Gets metric data from the specified Amazon Connect instance. /// /// /// <para><c>GetMetricDataV2</c> offers more features than <a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_GetMetricData.html">GetMetricData</a>, /// the previous version of this API. It has new metrics, offers filtering at a metric /// level, and offers the ability to filter and group data by channels, queues, routing /// profiles, agents, and agent hierarchy levels. It can retrieve historical data for /// the last 3 months, at varying intervals. It does not support agent queues. /// </para><para> /// For a description of the historical metrics that are supported by <c>GetMetricDataV2</c> /// and <c>GetMetricData</c>, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html">Metrics /// definitions</a> in the <i>Amazon Connect Administrator Guide</i>. /// </para><br/><br/>This cmdlet automatically pages all available results to the pipeline - parameters related to iteration are only needed if you want to manually control the paginated output. To disable autopagination, use -NoAutoIteration. /// </summary> [Cmdlet("Get", "CONNMetricDataV2")] [OutputType("Amazon.Connect.Model.MetricResultV2")] [AWSCmdlet("Calls the Amazon Connect Service GetMetricDataV2 API operation.", Operation = new[] {"GetMetricDataV2"}, SelectReturnType = typeof(Amazon.Connect.Model.GetMetricDataV2Response))] [AWSCmdletOutput("Amazon.Connect.Model.MetricResultV2 or Amazon.Connect.Model.GetMetricDataV2Response", "This cmdlet returns a collection of Amazon.Connect.Model.MetricResultV2 objects.", "The service call response (type Amazon.Connect.Model.GetMetricDataV2Response) can be returned by specifying '-Select *'." )] public partial class GetCONNMetricDataV2Cmdlet : AmazonConnectClientCmdlet, IExecutor { protected override bool IsGeneratedCmdlet { get; set; } = true; #region Parameter EndTime /// <summary> /// <para> /// <para>The timestamp, in UNIX Epoch time format, at which to end the reporting interval for /// the retrieval of historical metrics data. The time must be later than the start time /// timestamp. It cannot be later than the current timestamp.</para> /// </para> /// </summary> #if !MODULAR [System.Management.Automation.Parameter(ValueFromPipelineByPropertyName = true)] #else [System.Management.Automation.Parameter(ValueFromPipelineByPropertyName = true, Mandatory = true)] [System.Management.Automation.AllowNull] #endif [Amazon.PowerShell.Common.AWSRequiredParameter] public System.DateTime? EndTime { get; set; } #endregion #region Parameter Filter /// <summary> /// <para> /// <para>The filters to apply to returned metrics. You can filter on the following resources:</para><ul><li><para>Agents</para></li><li><para>Campaigns</para></li><li><para>Channels</para></li><li><para>Feature</para></li><li><para>Queues</para></li><li><para>Routing profiles</para></li><li><para>Routing step expression</para></li><li><para>User hierarchy groups</para></li></ul><para>At least one filter must be passed from queues, routing profiles, agents, or user /// hierarchy groups.</para><para>For metrics for outbound campaigns analytics, you can also use campaigns to satisfy /// at least one filter requirement.</para><para>To filter by phone number, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/create-historical-metrics-report.html">Create /// a historical metrics report</a> in the <i>Amazon Connect Administrator Guide</i>.</para><para>Note the following limits:</para><ul><li><para><b>Filter keys</b>: A maximum of 5 filter keys are supported in a single request. /// Valid filter keys: <c>AGENT</c> | <c>AGENT_HIERARCHY_LEVEL_ONE</c> | <c>AGENT_HIERARCHY_LEVEL_TWO</c> /// | <c>AGENT_HIERARCHY_LEVEL_THREE</c> | <c>AGENT_HIERARCHY_LEVEL_FOUR</c> | <c>AGENT_HIERARCHY_LEVEL_FIVE</c> /// | <c>ANSWERING_MACHINE_DETECTION_STATUS</c> | <c> BOT_ID</c> | <c>BOT_ALIAS</c> | /// <c>BOT_VERSION</c> | <c>BOT_LOCALE</c> | <c>BOT_INTENT_NAME</c> | <c>CAMPAIGN</c> /// | <c>CAMPAIGN_DELIVERY_EVENT_TYPE</c> |<c>CASE_TEMPLATE_ARN</c> | <c>CASE_STATUS</c> /// | <c>CHANNEL</c> | <c>contact/segmentAttributes/connect:Subtype</c> | <c>DISCONNECT_REASON</c> /// | <c>EVALUATION_FORM</c> | <c>EVALUATION_SECTION</c> | <c>EVALUATION_QUESTION</c> /// | <c>EVALUATION_SOURCE</c> | <c>FEATURE</c> | <c>FLOW_ACTION_ID</c> | <c>FLOW_TYPE</c> /// | <c>FLOWS_MODULE_RESOURCE_ID</c> | <c>FLOWS_NEXT_RESOURCE_ID</c> | <c>FLOWS_NEXT_RESOURCE_QUEUE_ID</c> /// | <c>FLOWS_OUTCOME_TYPE</c> | <c>FLOWS_RESOURCE_ID</c> | <c>FORM_VERSION</c> | <c>INITIATION_METHOD</c> /// | <c>INVOKING_RESOURCE_PUBLISHED_TIMESTAMP</c> | <c>INVOKING_RESOURCE_TYPE</c> | <c>PARENT_FLOWS_RESOURCE_ID</c> /// | <c>RESOURCE_PUBLISHED_TIMESTAMP</c> | <c>ROUTING_PROFILE</c> | <c>ROUTING_STEP_EXPRESSION</c> /// | <c>QUEUE</c> | <c>Q_CONNECT_ENABLED</c> | </para></li><li><para><b>Filter values</b>: A maximum of 100 filter values are supported in a single request. /// VOICE, CHAT, and TASK are valid <c>filterValue</c> for the CHANNEL filter key. They /// do not count towards limitation of 100 filter values. For example, a GetMetricDataV2 /// request can filter by 50 queues, 35 agents, and 15 routing profiles for a total of /// 100 filter values, along with 3 channel filters. </para><para><c>contact_lens_conversational_analytics</c> is a valid filterValue for the <c>FEATURE</c> /// filter key. It is available only to contacts analyzed by Contact Lens conversational /// analytics.</para><para><c>connect:Chat</c>, <c>connect:SMS</c>, <c>connect:Telephony</c>, and <c>connect:WebRTC</c> /// are valid <c>filterValue</c> examples (not exhaustive) for the <c>contact/segmentAttributes/connect:Subtype /// filter</c> key.</para><para><c>ROUTING_STEP_EXPRESSION</c> is a valid filter key with a filter value up to 3000 /// length. This filter is case and order sensitive. JSON string fields must be sorted /// in ascending order and JSON array order should be kept as is.</para><para><c>Q_CONNECT_ENABLED</c>. TRUE and FALSE are the only valid filterValues for the /// <c>Q_CONNECT_ENABLED</c> filter key. </para><ul><li><para>TRUE includes all contacts that had Amazon Q in Connect enabled as part of the flow.</para></li><li><para>FALSE includes all contacts that did not have Amazon Q in Connect enabled as part /// of the flow</para></li></ul><para>This filter is available only for contact record-driven metrics. </para><para><a href="https://docs.aws.amazon.com/connect/latest/APIReference/API_connect-outbound-campaigns_Campaign.html">Campaign</a> /// ARNs are valid <c>filterValues</c> for the <c>CAMPAIGN</c> filter key.</para></li></ul> /// </para> /// </summary> #if !MODULAR [System.Management.Automation.Parameter(ValueFromPipelineByPropertyName = true)] #else [System.Management.Automation.Parameter(ValueFromPipelineByPropertyName = true, Mandatory = true)] [System.Management.Automation.AllowEmptyCollection] [System.Management.Automation.AllowNull] #endif [Amazon.PowerShell.Common.AWSRequiredParameter] [Alias("Filters")] public Amazon.Connect.Model.FilterV2[] Filter { get; set; } #endregion #region Parameter Grouping /// <summary> /// <para> /// <para>The grouping applied to the metrics that are returned. For example, when results are /// grouped by queue, the metrics returned are grouped by queue. The values that are returned /// apply to the metrics for each queue. They are not aggregated for all queues.</para><para>If no grouping is specified, a summary of all metrics is returned.</para><para>Valid grouping keys: <c>AGENT</c> | <c>AGENT_HIERARCHY_LEVEL_ONE</c> | <c>AGENT_HIERARCHY_LEVEL_TWO</c> /// | <c>AGENT_HIERARCHY_LEVEL_THREE</c> | <c>AGENT_HIERARCHY_LEVEL_FOUR</c> | <c>AGENT_HIERARCHY_LEVEL_FIVE</c> /// | <c>ANSWERING_MACHINE_DETECTION_STATUS</c> | <c>BOT_ID</c> | <c>BOT_ALIAS</c> | <c>BOT_VERSION</c> /// | <c>BOT_LOCALE</c> | <c>BOT_INTENT_NAME</c> | <c>CAMPAIGN</c> | <c>CAMPAIGN_DELIVERY_EVENT_TYPE</c> /// | <c>CASE_TEMPLATE_ARN</c> | <c>CASE_STATUS</c> | <c>CHANNEL</c> | <c>contact/segmentAttributes/connect:Subtype</c> /// | <c>DISCONNECT_REASON</c> | <c>EVALUATION_FORM</c> | <c>EVALUATION_SECTION</c> | /// <c>EVALUATION_QUESTION</c> | <c>EVALUATION_SOURCE</c> | <c>FLOWS_RESOURCE_ID</c> | /// <c>FLOWS_MODULE_RESOURCE_ID</c> | <c>FLOW_ACTION_ID</c> | <c>FLOW_TYPE</c> | <c>FLOWS_OUTCOME_TYPE</c> /// | <c>FORM_VERSION</c> | <c>INITIATION_METHOD</c> | <c>INVOKING_RESOURCE_PUBLISHED_TIMESTAMP</c> /// | <c>INVOKING_RESOURCE_TYPE</c> | <c>PARENT_FLOWS_RESOURCE_ID</c> | <c>Q_CONNECT_ENABLED</c> /// | <c>QUEUE</c> | <c>RESOURCE_PUBLISHED_TIMESTAMP</c> | <c>ROUTING_PROFILE</c> | <c>ROUTING_STEP_EXPRESSION</c></para><para>Type: Array of strings</para><para>Array Members: Maximum number of 4 items</para><para>Required: No</para> /// </para> /// </summary> [System.Management.Automation.Parameter(ValueFromPipelineByPropertyName = true)] [Alias("Groupings")] public System.String[] Grouping { get; set; } #endregion #region Parameter Interval_IntervalPeriod /// <summary> /// <para> /// <para><c>IntervalPeriod</c>: An aggregated grouping applied to request metrics. Valid <c>IntervalPeriod</c> /// values are: <c>FIFTEEN_MIN</c> | <c>THIRTY_MIN</c> | <c>HOUR</c> | <c>DAY</c> | <c>WEEK</c> /// | <c>TOTAL</c>. </para><para>For example, if <c>IntervalPeriod</c> is selected <c>THIRTY_MIN</c>, <c>StartTime</c> /// and <c>EndTime</c> differs by 1 day, then Amazon Connect returns 48 results in the /// response. Each result is aggregated by the THIRTY_MIN period. By default Amazon Connect /// aggregates results based on the <c>TOTAL</c> interval period. </para><para>The following list describes restrictions on <c>StartTime</c> and <c>EndTime</c> based /// on what <c>IntervalPeriod</c> is requested. </para><ul><li><para><c>FIFTEEN_MIN</c>: The difference between <c>StartTime</c> and <c>EndTime</c> must /// be less than 3 days.</para></li><li><para><c>THIRTY_MIN</c>: The difference between <c>StartTime</c> and <c>EndTime</c> must /// be less than 3 days.</para></li><li><para><c>HOUR</c>: The difference between <c>StartTime</c> and <c>EndTime</c> must be less /// than 3 days.</para></li><li><para><c>DAY</c>: The difference between <c>StartTime</c> and <c>EndTime</c> must be less /// than 35 days.</para></li><li><para><c>WEEK</c>: The difference between <c>StartTime</c> and <c>EndTime</c> must be less /// than 35 days.</para></li><li><para><c>TOTAL</c>: The difference between <c>StartTime</c> and <c>EndTime</c> must be /// less than 35 days.</para></li></ul> /// </para> /// </summary> [System.Management.Automation.Parameter(ValueFromPipelineByPropertyName = true)] [AWSConstantClassSource("Amazon.Connect.IntervalPeriod")] public Amazon.Connect.IntervalPeriod Interval_IntervalPeriod { get; set; } #endregion #region Parameter Metric /// <summary> /// <para> /// <para>The metrics to retrieve. Specify the name, groupings, and filters for each metric. /// The following historical metrics are available. For a description of each metric, /// see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html">Metrics /// definition</a> in the <i>Amazon Connect Administrator Guide</i>.</para><dl><dt>ABANDONMENT_RATE</dt><dd><para>Unit: Percent</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// Feature, contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#abandonment-rate">Abandonment /// rate</a></para></dd><dt>AGENT_ADHERENT_TIME</dt><dd><para>This metric is available only in Amazon Web Services Regions where <a href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting, /// capacity planning, and scheduling</a> is available.</para><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy /// </para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#adherent-time">Adherent /// time</a></para></dd><dt>AGENT_ANSWER_RATE</dt><dd><para>Unit: Percent</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-answer-rate">Agent /// answer rate</a></para></dd><dt>AGENT_NON_ADHERENT_TIME</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#non-adherent-time">Non-adherent /// time</a></para></dd><dt>AGENT_NON_RESPONSE</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy /// </para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-non-response">Agent /// non-response</a></para></dd><dt>AGENT_NON_RESPONSE_WITHOUT_CUSTOMER_ABANDONS</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</para><para>Data for this metric is available starting from October 1, 2023 0:00:00 GMT.</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-non-response-without-customer-abandons">Agent /// non-response without customer abandons</a></para></dd><dt>AGENT_OCCUPANCY</dt><dd><para>Unit: Percentage</para><para>Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy </para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#occupancy">Occupancy</a></para></dd><dt>AGENT_SCHEDULE_ADHERENCE</dt><dd><para>This metric is available only in Amazon Web Services Regions where <a href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting, /// capacity planning, and scheduling</a> is available.</para><para>Unit: Percent</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#adherence">Adherence</a></para></dd><dt>AGENT_SCHEDULED_TIME</dt><dd><para>This metric is available only in Amazon Web Services Regions where <a href="https://docs.aws.amazon.com/connect/latest/adminguide/regions.html#optimization_region">Forecasting, /// capacity planning, and scheduling</a> is available.</para><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#scheduled-time">Scheduled /// time</a></para></dd><dt>AVG_ABANDON_TIME</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// Feature, contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-queue-abandon-time">Average /// queue abandon time</a></para></dd><dt>AVG_ACTIVE_TIME</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-active-time">Average /// active time</a></para></dd><dt>AVG_AFTER_CONTACT_WORK_TIME</dt><dd><para>Unit: Seconds</para><para>Valid metric filter key: <c>INITIATION_METHOD</c></para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// Feature, contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#after-contact-work-time">Average /// after contact work time</a></para><note><para>Feature is a valid filter but not a valid grouping.</para></note></dd><dt>AVG_AGENT_CONNECTING_TIME</dt><dd><para>Unit: Seconds</para><para>Valid metric filter key: <c>INITIATION_METHOD</c>. For now, this metric only supports /// the following as <c>INITIATION_METHOD</c>: <c>INBOUND</c> | <c>OUTBOUND</c> | <c>CALLBACK</c> /// | <c>API</c></para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-api-connecting-time">Average /// agent API connecting time</a></para><note><para>The <c>Negate</c> key in metric-level filters is not applicable for this metric.</para></note></dd><dt>AVG_AGENT_PAUSE_TIME</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-pause-time">Average /// agent pause time</a></para></dd><dt>AVG_BOT_CONVERSATION_TIME</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Bot /// ID, Bot alias, Bot version, Bot locale, Flows resource ID, Flows module resource ID, /// Flow type, Flow action ID, Invoking resource published timestamp, Initiation method, /// Invoking resource type, Parent flows resource ID</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#average-bot-conversation-time">Average /// bot conversation time</a></para></dd><dt>AVG_BOT_CONVERSATION_TURNS</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Bot /// ID, Bot alias, Bot version, Bot locale, Flows resource ID, Flows module resource ID, /// Flow type, Flow action ID, Invoking resource published timestamp, Initiation method, /// Invoking resource type, Parent flows resource ID</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#average-bot-conversation-turns">Average /// bot conversation turns</a></para></dd><dt>AVG_CASE_RELATED_CONTACTS</dt><dd><para>Unit: Count</para><para>Required filter key: CASE_TEMPLATE_ARN</para><para>Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-contacts-per-case">Average /// contacts per case</a></para></dd><dt>AVG_CASE_RESOLUTION_TIME</dt><dd><para>Unit: Seconds</para><para>Required filter key: CASE_TEMPLATE_ARN</para><para>Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-case-resolution-time">Average /// case resolution time</a></para></dd><dt>AVG_CONTACT_DURATION</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// Feature, contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-contact-duration">Average /// contact duration</a></para><note><para>Feature is a valid filter but not a valid grouping.</para></note></dd><dt>AVG_CONVERSATION_DURATION</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// Feature, contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-conversation-duration">Average /// conversation duration</a></para></dd><dt>AVG_DIALS_PER_MINUTE</dt><dd><para>This metric is available only for outbound campaigns that use the agent assisted voice /// and automated voice delivery modes.</para><para>Unit: Count</para><para>Valid groupings and filters: Agent, Campaign, Queue, Routing Profile</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-dials-per-minute">Average /// dials per minute</a></para></dd><dt>AVG_EVALUATION_SCORE</dt><dd><para>Unit: Percent</para><para>Valid groupings and filters: Agent, Agent Hierarchy, Channel, Evaluation Form ID, /// Evaluation Section ID, Evaluation Question ID, Evaluation Source, Form Version, Queue, /// Routing Profile</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-evaluation-score">Average /// evaluation score</a></para></dd><dt>AVG_FLOW_TIME</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow /// type, Flows module resource ID, Flows next resource ID, Flows next resource queue /// ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-flow-time">Average /// flow time</a></para></dd><dt>AVG_GREETING_TIME_AGENT</dt><dd><para>This metric is available only for contacts analyzed by Contact Lens conversational /// analytics.</para><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-greeting-time">Average /// agent greeting time</a></para></dd><dt>AVG_HANDLE_TIME</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-handle-time">Average /// handle time</a></para><note><para>Feature is a valid filter but not a valid grouping.</para></note></dd><dt>AVG_HOLD_TIME</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// Feature, contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-customer-hold-time">Average /// customer hold time</a></para><note><para>Feature is a valid filter but not a valid grouping.</para></note></dd><dt>AVG_HOLD_TIME_ALL_CONTACTS</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-customer-hold-time-all-contacts">Average /// customer hold time all contacts</a></para></dd><dt>AVG_HOLDS</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// Feature, contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-holds">Average /// holds</a></para><note><para>Feature is a valid filter but not a valid grouping.</para></note></dd><dt>AVG_INTERACTION_AND_HOLD_TIME</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-interaction-and-customer-hold-time">Average /// agent interaction and customer hold time</a></para></dd><dt>AVG_INTERACTION_TIME</dt><dd><para>Unit: Seconds</para><para>Valid metric filter key: <c>INITIATION_METHOD</c></para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, /// Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-interaction-time">Average /// agent interaction time</a></para><note><para>Feature is a valid filter but not a valid grouping.</para></note></dd><dt>AVG_INTERRUPTIONS_AGENT</dt><dd><para>This metric is available only for contacts analyzed by Contact Lens conversational /// analytics.</para><para>Unit: Count</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-interruptions">Average /// agent interruptions</a></para></dd><dt>AVG_INTERRUPTION_TIME_AGENT</dt><dd><para>This metric is available only for contacts analyzed by Contact Lens conversational /// analytics.</para><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-interruption-time">Average /// agent interruption time</a></para></dd><dt>AVG_NON_TALK_TIME</dt><dd><para>This metric is available only for contacts analyzed by Contact Lens conversational /// analytics.</para><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-non-talk-time">Average /// non-talk time</a></para></dd><dt>AVG_QUEUE_ANSWER_TIME</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, /// Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-queue-answer-time">Average /// queue answer time</a></para><note><para>Feature is a valid filter but not a valid grouping.</para></note></dd><dt>AVG_RESOLUTION_TIME</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, /// Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-resolution-time">Average /// resolution time</a></para></dd><dt>AVG_TALK_TIME</dt><dd><para>This metric is available only for contacts analyzed by Contact Lens conversational /// analytics.</para><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-talk-time">Average /// talk time</a></para></dd><dt>AVG_TALK_TIME_AGENT</dt><dd><para>This metric is available only for contacts analyzed by Contact Lens conversational /// analytics.</para><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-talk-time">Average /// agent talk time</a></para></dd><dt>AVG_TALK_TIME_CUSTOMER</dt><dd><para>This metric is available only for contacts analyzed by Contact Lens conversational /// analytics.</para><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-customer-talk-time">Average /// customer talk time</a></para></dd><dt>AVG_WAIT_TIME_AFTER_CUSTOMER_CONNECTION</dt><dd><para>This metric is available only for outbound campaigns that use the agent assisted voice /// and automated voice delivery modes.</para><para>Unit: Seconds</para><para>Valid groupings and filters: Campaign</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-wait-time-after-customer-connection">Average /// wait time after customer connection</a></para></dd><dt>AVG_WEIGHTED_EVALUATION_SCORE</dt><dd><para>Unit: Percent</para><para>Valid groupings and filters: Agent, Agent Hierarchy, Channel, Evaluation Form Id, /// Evaluation Section ID, Evaluation Question ID, Evaluation Source, Form Version, Queue, /// Routing Profile</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-weighted-evaluation-score">Average /// weighted evaluation score</a></para></dd><dt>BOT_CONVERSATIONS_COMPLETED</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Bot /// ID, Bot alias, Bot version, Bot locale, Flows resource ID, Flows module resource ID, /// Flow type, Flow action ID, Invoking resource published timestamp, Initiation method, /// Invoking resource type, Parent flows resource ID</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#bot-conversations-completed">Bot /// conversations completed</a></para></dd><dt>BOT_INTENTS_COMPLETED</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Bot /// ID, Bot alias, Bot version, Bot locale, Bot intent name, Flows resource ID, Flows /// module resource ID, Flow type, Flow action ID, Invoking resource published timestamp, /// Initiation method, Invoking resource type, Parent flows resource ID</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#bot-intents-completed">Bot /// intents completed</a></para></dd><dt>CAMPAIGN_CONTACTS_ABANDONED_AFTER_X</dt><dd><para>This metric is available only for outbound campaigns using the agent assisted voice /// and automated voice delivery modes.</para><para>Unit: Count</para><para>Valid groupings and filters: Agent, Campaign</para><para>Threshold: For <c>ThresholdValue</c>, enter any whole number from 1 to 604800 (inclusive), /// in seconds. For <c>Comparison</c>, you must enter <c>GT</c> (for <i>Greater than</i>).</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#campaign-contacts-abandoned-after-x">Campaign /// contacts abandoned after X</a></para></dd><dt>CAMPAIGN_CONTACTS_ABANDONED_AFTER_X_RATE</dt><dd><para>This metric is available only for outbound campaigns using the agent assisted voice /// and automated voice delivery modes.</para><para>Unit: Percent</para><para>Valid groupings and filters: Agent, Campaign</para><para>Threshold: For <c>ThresholdValue</c>, enter any whole number from 1 to 604800 (inclusive), /// in seconds. For <c>Comparison</c>, you must enter <c>GT</c> (for <i>Greater than</i>).</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#campaign-contacts-abandoned-after-x-rate">Campaign /// contacts abandoned after X rate</a></para></dd><dt>CAMPAIGN_INTERACTIONS</dt><dd><para>This metric is available only for outbound campaigns using the email delivery mode. /// </para><para>Unit: Count</para><para>Valid metric filter key: CAMPAIGN_INTERACTION_EVENT_TYPE</para><para>Valid groupings and filters: Campaign</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#campaign-interactions">Campaign /// interactions</a></para></dd><dt>CAMPAIGN_SEND_ATTEMPTS</dt><dd><para>This metric is available only for outbound campaigns.</para><para>Unit: Count</para><para>Valid groupings and filters: Campaign, Channel, contact/segmentAttributes/connect:Subtype /// </para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#campaign-send-attempts">Campaign /// send attempts</a></para></dd><dt>CASES_CREATED</dt><dd><para>Unit: Count</para><para>Required filter key: CASE_TEMPLATE_ARN</para><para>Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#cases-created">Cases /// created</a></para></dd><dt>CONTACTS_CREATED</dt><dd><para>Unit: Count</para><para>Valid metric filter key: <c>INITIATION_METHOD</c></para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Feature, contact/segmentAttributes/connect:Subtype, /// Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-created">Contacts /// created</a></para><note><para>Feature is a valid filter but not a valid grouping.</para></note></dd><dt>CONTACTS_HANDLED</dt><dd><para>Unit: Count</para><para>Valid metric filter key: <c>INITIATION_METHOD</c>, <c>DISCONNECT_REASON</c></para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// Feature, contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#api-contacts-handled">API /// contacts handled</a></para><note><para>Feature is a valid filter but not a valid grouping.</para></note></dd><dt>CONTACTS_HANDLED_BY_CONNECTED_TO_AGENT</dt><dd><para>Unit: Count</para><para>Valid metric filter key: <c>INITIATION_METHOD</c></para><para>Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype, /// Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-handled-by-connected-to-agent-timestamp">Contacts /// handled (connected to agent timestamp)</a></para></dd><dt>CONTACTS_HOLD_ABANDONS</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-hold-disconnect">Contacts /// hold disconnect</a></para></dd><dt>CONTACTS_ON_HOLD_AGENT_DISCONNECT</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-hold-agent-disconnect">Contacts /// hold agent disconnect</a></para></dd><dt>CONTACTS_ON_HOLD_CUSTOMER_DISCONNECT</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-hold-customer-disconnect">Contacts /// hold customer disconnect</a></para></dd><dt>CONTACTS_PUT_ON_HOLD</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-put-on-hold">Contacts /// put on hold</a></para></dd><dt>CONTACTS_TRANSFERRED_OUT_EXTERNAL</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-transferred-out-external">Contacts /// transferred out external</a></para></dd><dt>CONTACTS_TRANSFERRED_OUT_INTERNAL</dt><dd><para>Unit: Percent</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-transferred-out-internal">Contacts /// transferred out internal</a></para></dd><dt>CONTACTS_QUEUED</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-queued">Contacts /// queued</a></para></dd><dt>CONTACTS_QUEUED_BY_ENQUEUE</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Queue, Channel, Agent, Agent Hierarchy, contact/segmentAttributes/connect:Subtype</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-queued-by-enqueue">Contacts /// queued (enqueue timestamp)</a></para></dd><dt>CONTACTS_REMOVED_FROM_QUEUE_IN_X</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Q in Connect</para><para>Threshold: For <c>ThresholdValue</c>, enter any whole number from 1 to 604800 (inclusive), /// in seconds. For <c>Comparison</c>, you can use <c>LT</c> (for "Less than") or <c>LTE</c> /// (for "Less than equal").</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-removed-from-queue">Contacts /// removed from queue in X seconds</a></para></dd><dt>CONTACTS_RESOLVED_IN_X</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, /// Q in Connect</para><para>Threshold: For <c>ThresholdValue</c>, enter any whole number from 1 to 604800 (inclusive), /// in seconds. For <c>Comparison</c>, you can use <c>LT</c> (for "Less than") or <c>LTE</c> /// (for "Less than equal").</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-resolved">Contacts /// resolved in X</a></para></dd><dt>CONTACTS_TRANSFERRED_OUT</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// Feature, contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-transferred-out">Contacts /// transferred out</a></para><note><para>Feature is a valid filter but not a valid grouping.</para></note></dd><dt>CONTACTS_TRANSFERRED_OUT_BY_AGENT</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-transferred-out-by-agent">Contacts /// transferred out by agent</a></para></dd><dt>CONTACTS_TRANSFERRED_OUT_FROM_QUEUE</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-transferred-out-queue">Contacts /// transferred out queue</a></para></dd><dt>CURRENT_CASES</dt><dd><para>Unit: Count</para><para>Required filter key: CASE_TEMPLATE_ARN</para><para>Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#current-cases">Current /// cases</a></para></dd><dt>DELIVERY_ATTEMPTS</dt><dd><para>This metric is available only for outbound campaigns.</para><para>Unit: Count</para><para>Valid metric filter key: <c>ANSWERING_MACHINE_DETECTION_STATUS</c>, <c>CAMPAIGN_DELIVERY_EVENT_TYPE</c>, /// <c>DISCONNECT_REASON</c></para><para>Valid groupings and filters: Agent, Answering Machine Detection Status, Campaign, /// Campaign Delivery EventType, Channel, contact/segmentAttributes/connect:Subtype, Disconnect /// Reason, Queue, Routing Profile</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#delivery-attempts">Delivery /// attempts</a></para><note><para>Campaign Delivery EventType filter and grouping are only available for SMS and Email /// campaign delivery modes. Agent, Queue, Routing Profile, Answering Machine Detection /// Status and Disconnect Reason are only available for agent assisted voice and automated /// voice delivery modes. </para></note></dd><dt>DELIVERY_ATTEMPT_DISPOSITION_RATE</dt><dd><para>This metric is available only for outbound campaigns. Dispositions for the agent assisted /// voice and automated voice delivery modes are only available with answering machine /// detection enabled.</para><para>Unit: Percent</para><para>Valid metric filter key: <c>ANSWERING_MACHINE_DETECTION_STATUS</c>, <c>CAMPAIGN_DELIVERY_EVENT_TYPE</c>, /// <c>DISCONNECT_REASON</c></para><para>Valid groupings and filters: Agent, Answering Machine Detection Status, Campaign, /// Channel, contact/segmentAttributes/connect:Subtype, Disconnect Reason, Queue, Routing /// Profile</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#delivery-attempt-disposition-rate">Delivery /// attempt disposition rate</a></para><note><para>Campaign Delivery Event Type filter and grouping are only available for SMS and Email /// campaign delivery modes. Agent, Queue, Routing Profile, Answering Machine Detection /// Status and Disconnect Reason are only available for agent assisted voice and automated /// voice delivery modes. </para></note></dd><dt>EVALUATIONS_PERFORMED</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Agent, Agent Hierarchy, Channel, Evaluation Form ID, /// Evaluation Source, Form Version, Queue, Routing Profile</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#evaluations-performed">Evaluations /// performed</a></para></dd><dt>FLOWS_OUTCOME</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow /// type, Flows module resource ID, Flows next resource ID, Flows next resource queue /// ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#flows-outcome">Flows /// outcome</a></para></dd><dt>FLOWS_STARTED</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow /// type, Flows module resource ID, Flows resource ID, Initiation method, Resource published /// timestamp</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#flows-started">Flows /// started</a></para></dd><dt>HUMAN_ANSWERED_CALLS</dt><dd><para>This metric is available only for outbound campaigns. Dispositions for the agent assisted /// voice and automated voice delivery modes are only available with answering machine /// detection enabled. </para><para>Unit: Count</para><para>Valid groupings and filters: Agent, Campaign</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#human-answered">Human /// answered</a></para></dd><dt>MAX_FLOW_TIME</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow /// type, Flows module resource ID, Flows next resource ID, Flows next resource queue /// ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#maximum-flow-time">Maximum /// flow time</a></para></dd><dt>MAX_QUEUED_TIME</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#maximum-queued-time">Maximum /// queued time</a></para></dd><dt>MIN_FLOW_TIME</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow /// type, Flows module resource ID, Flows next resource ID, Flows next resource queue /// ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#minimum-flow-time">Minimum /// flow time</a></para></dd><dt>PERCENT_AUTOMATIC_FAILS</dt><dd><para>Unit: Percent</para><para>Valid groupings and filters: Agent, Agent Hierarchy, Channel, Evaluation Form ID, /// Evaluation Source, Form Version, Queue, Routing Profile</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#automatic-fails-percent">Automatic /// fails percent</a></para></dd><dt>PERCENT_BOT_CONVERSATIONS_OUTCOME</dt><dd><para>Unit: Percent</para><para>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Bot /// ID, Bot alias, Bot version, Bot locale, Flows resource ID, Flows module resource ID, /// Flow type, Flow action ID, Invoking resource published timestamp, Initiation method, /// Invoking resource type, Parent flows resource ID</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#percent-bot-conversations-outcome">Percent /// bot conversations outcome</a></para></dd><dt>PERCENT_BOT_INTENTS_OUTCOME</dt><dd><para>Unit: Percent</para><para>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Bot /// ID, Bot alias, Bot version, Bot locale, Bot intent name, Flows resource ID, Flows /// module resource ID, Flow type, Flow action ID, Invoking resource published timestamp, /// Initiation method, Invoking resource type, Parent flows resource ID</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/bot-metrics.html#percent-bot-intents-outcome">Percent /// bot intents outcome</a></para></dd><dt>PERCENT_CASES_FIRST_CONTACT_RESOLVED</dt><dd><para>Unit: Percent</para><para>Required filter key: CASE_TEMPLATE_ARN</para><para>Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#cases-resolved-on-first-contact">Cases /// resolved on first contact</a></para></dd><dt>PERCENT_CONTACTS_STEP_EXPIRED</dt><dd><para>Unit: Percent</para><para>Valid groupings and filters: Queue, RoutingStepExpression</para><para>UI name: This metric is available in Real-time Metrics UI but not on the Historical /// Metrics UI.</para></dd><dt>PERCENT_CONTACTS_STEP_JOINED</dt><dd><para>Unit: Percent</para><para>Valid groupings and filters: Queue, RoutingStepExpression</para><para>UI name: This metric is available in Real-time Metrics UI but not on the Historical /// Metrics UI.</para></dd><dt>PERCENT_FLOWS_OUTCOME</dt><dd><para>Unit: Percent</para><para>Valid metric filter key: <c>FLOWS_OUTCOME_TYPE</c></para><para>Valid groupings and filters: Channel, contact/segmentAttributes/connect:Subtype, Flow /// type, Flows module resource ID, Flows next resource ID, Flows next resource queue /// ID, Flows outcome type, Flows resource ID, Initiation method, Resource published timestamp</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#flows-outcome-percentage">Flows /// outcome percentage</a>.</para><note><para>The <c>FLOWS_OUTCOME_TYPE</c> is not a valid grouping.</para></note></dd><dt>PERCENT_NON_TALK_TIME</dt><dd><para>This metric is available only for contacts analyzed by Contact Lens conversational /// analytics.</para><para>Unit: Percentage</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#non-talk-time-percent">Non-talk /// time percent</a></para></dd><dt>PERCENT_TALK_TIME</dt><dd><para>This metric is available only for contacts analyzed by Contact Lens conversational /// analytics.</para><para>Unit: Percentage</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#talk-time-percent">Talk /// time percent</a></para></dd><dt>PERCENT_TALK_TIME_AGENT</dt><dd><para>This metric is available only for contacts analyzed by Contact Lens conversational /// analytics.</para><para>Unit: Percentage</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-talk-time-percent">Agent /// talk time percent</a></para></dd><dt>PERCENT_TALK_TIME_CUSTOMER</dt><dd><para>This metric is available only for contacts analyzed by Contact Lens conversational /// analytics.</para><para>Unit: Percentage</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#customer-talk-time-percent">Customer /// talk time percent</a></para></dd><dt>REOPENED_CASE_ACTIONS</dt><dd><para>Unit: Count</para><para>Required filter key: CASE_TEMPLATE_ARN</para><para>Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#cases-reopened">Cases /// reopened</a></para></dd><dt>RESOLVED_CASE_ACTIONS</dt><dd><para>Unit: Count</para><para>Required filter key: CASE_TEMPLATE_ARN</para><para>Valid groupings and filters: CASE_TEMPLATE_ARN, CASE_STATUS</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#cases-resolved">Cases /// resolved</a></para></dd><dt>SERVICE_LEVEL</dt><dd><para>You can include up to 20 SERVICE_LEVEL metrics in a request.</para><para>Unit: Percent</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Q in Connect</para><para>Threshold: For <c>ThresholdValue</c>, enter any whole number from 1 to 604800 (inclusive), /// in seconds. For <c>Comparison</c>, you can use <c>LT</c> (for "Less than") or <c>LTE</c> /// (for "Less than equal").</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#service-level">Service /// level X</a></para></dd><dt>STEP_CONTACTS_QUEUED</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Queue, RoutingStepExpression</para><para>UI name: This metric is available in Real-time Metrics UI but not on the Historical /// Metrics UI.</para></dd><dt>SUM_AFTER_CONTACT_WORK_TIME</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#after-contact-work-time">After /// contact work time</a></para></dd><dt>SUM_CONNECTING_TIME_AGENT</dt><dd><para>Unit: Seconds</para><para>Valid metric filter key: <c>INITIATION_METHOD</c>. This metric only supports the following /// filter keys as <c>INITIATION_METHOD</c>: <c>INBOUND</c> | <c>OUTBOUND</c> | <c>CALLBACK</c> /// | <c>API</c></para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-api-connecting-time">Agent /// API connecting time</a></para><note><para>The <c>Negate</c> key in metric-level filters is not applicable for this metric.</para></note></dd><dt>CONTACTS_ABANDONED</dt><dd><para>Unit: Count</para><para>Metric filter: </para><ul><li><para>Valid values: <c>API</c>| <c>Incoming</c> | <c>Outbound</c> | <c>Transfer</c> | <c>Callback</c> /// | <c>Queue_Transfer</c>| <c>Disconnect</c></para></li></ul><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// contact/segmentAttributes/connect:Subtype, RoutingStepExpression, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-abandoned">Contact /// abandoned</a></para></dd><dt>SUM_CONTACTS_ABANDONED_IN_X</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, /// Q in Connect</para><para>Threshold: For <c>ThresholdValue</c>, enter any whole number from 1 to 604800 (inclusive), /// in seconds. For <c>Comparison</c>, you can use <c>LT</c> (for "Less than") or <c>LTE</c> /// (for "Less than equal").</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-abandoned-in-x-seconds">Contacts /// abandoned in X seconds</a></para></dd><dt>SUM_CONTACTS_ANSWERED_IN_X</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, /// Q in Connect</para><para>Threshold: For <c>ThresholdValue</c>, enter any whole number from 1 to 604800 (inclusive), /// in seconds. For <c>Comparison</c>, you can use <c>LT</c> (for "Less than") or <c>LTE</c> /// (for "Less than equal").</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contacts-answered-in-x-seconds">Contacts /// answered in X seconds</a></para></dd><dt>SUM_CONTACT_FLOW_TIME</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contact-flow-time">Contact /// flow time</a></para></dd><dt>SUM_CONTACT_TIME_AGENT</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-on-contact-time">Agent /// on contact time</a></para></dd><dt>SUM_CONTACTS_DISCONNECTED </dt><dd><para>Valid metric filter key: <c>DISCONNECT_REASON</c></para><para>Unit: Count</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// contact/segmentAttributes/connect:Subtype, Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contact-disconnected">Contact /// disconnected</a></para></dd><dt>SUM_ERROR_STATUS_TIME_AGENT</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#error-status-time">Error /// status time</a></para></dd><dt>SUM_HANDLE_TIME</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#contact-handle-time">Contact /// handle time</a></para></dd><dt>SUM_HOLD_TIME</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#customer-hold-time">Customer /// hold time</a></para></dd><dt>SUM_IDLE_TIME_AGENT</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-idle-time">Agent /// idle time</a></para></dd><dt>SUM_INTERACTION_AND_HOLD_TIME</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, /// Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-interaction-and-hold-time">Agent /// interaction and hold time</a></para></dd><dt>SUM_INTERACTION_TIME</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-interaction-time">Agent /// interaction time</a></para></dd><dt>SUM_NON_PRODUCTIVE_TIME_AGENT</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#agent-non-productive-time">Agent /// non-productive time</a></para></dd><dt>SUM_ONLINE_TIME_AGENT</dt><dd><para>Unit: Seconds</para><para>Valid groupings and filters: Routing Profile, Agent, Agent Hierarchy</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#online-time">Online /// time</a></para></dd><dt>SUM_RETRY_CALLBACK_ATTEMPTS</dt><dd><para>Unit: Count</para><para>Valid groupings and filters: Queue, Channel, Routing Profile, contact/segmentAttributes/connect:Subtype, /// Q in Connect</para><para>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#callback-attempts">Callback /// attempts</a></para></dd></dl> /// </para> /// </summary> #if !MODULAR [System.Management.Automation.Parameter(ValueFromPipelineByPropertyName = true)] #else [System.Management.Automation.Parameter(ValueFromPipelineByPropertyName = true, Mandatory = true)] [System.Management.Automation.AllowEmptyCollection] [System.Management.Automation.AllowNull] #endif [Amazon.PowerShell.Common.AWSRequiredParameter] [Alias("Metrics")] public Amazon.Connect.Model.MetricV2[] Metric { get; set; } #endregion #region Parameter ResourceArn /// <summary> /// <para> /// <para>The Amazon Resource Name (ARN) of the resource. This includes the <c>instanceId</c> /// an Amazon Connect instance.</para> /// </para> /// </summary> #if !MODULAR [System.Management.Automation.Parameter(ValueFromPipelineByPropertyName = true)] #else [System.Management.Automation.Parameter(ValueFromPipelineByPropertyName = true, Mandatory = true)] [System.Management.Automation.AllowEmptyString] [System.Management.Automation.AllowNull] #endif [Amazon.PowerShell.Common.AWSRequiredParameter] public System.String ResourceArn { get; set; } #endregion #region Parameter StartTime /// <summary> /// <para> /// <para>The timestamp, in UNIX Epoch time format, at which to start the reporting interval /// for the retrieval of historical metrics data. The time must be before the end time /// timestamp. The start and end time depends on the <c>IntervalPeriod</c> selected. By /// default the time range between start and end time is 35 days. Historical metrics are /// available for 3 months.</para> /// </para> /// </summary> #if !MODULAR [System.Management.Automation.Parameter(ValueFromPipelineByPropertyName = true)] #else [System.Management.Automation.Parameter(ValueFromPipelineByPropertyName = true, Mandatory = true)] [System.Management.Automation.AllowNull] #endif [Amazon.PowerShell.Common.AWSRequiredParameter] public System.DateTime? StartTime { get; set; } #endregion #region Parameter Interval_TimeZone /// <summary> /// <para> /// <para>The timezone applied to requested metrics.</para> /// </para> /// </summary> [System.Management.Automation.Parameter(ValueFromPipelineByPropertyName = true)] public System.String Interval_TimeZone { get; set; } #endregion #region Parameter MaxResult /// <summary> /// <para> /// <para>The maximum number of results to return per page.</para> /// </para> /// </summary> [System.Management.Automation.Parameter(ValueFromPipelineByPropertyName = true)] [Alias("MaxResults")] public System.Int32? MaxResult { get; set; } #endregion #region Parameter NextToken /// <summary> /// <para> /// <para>The token for the next set of results. Use the value returned in the previous response /// in the next request to retrieve the next set of results.</para> /// </para> /// <para> /// <br/><b>Note:</b> This parameter is only used if you are manually controlling output pagination of the service API call. /// <br/>'NextToken' is only returned by the cmdlet when '-Select *' is specified. In order to manually control output pagination, set '-NextToken' to null for the first call then set the 'NextToken' using the same property output from the previous call for subsequent calls. /// </para> /// </summary> [System.Management.Automation.Parameter(ValueFromPipelineByPropertyName = true)] public System.String NextToken { get; set; } #endregion #region Parameter Select /// <summary> /// Use the -Select parameter to control the cmdlet output. The default value is 'MetricResults'. /// Specifying -Select '*' will result in the cmdlet returning the whole service response (Amazon.Connect.Model.GetMetricDataV2Response). /// Specifying the name of a property of type Amazon.Connect.Model.GetMetricDataV2Response will result in that property being returned. /// Specifying -Select '^ParameterName' will result in the cmdlet returning the selected cmdlet parameter value. /// </summary> [System.Management.Automation.Parameter(ValueFromPipelineByPropertyName = true)] public string Select { get; set; } = "MetricResults"; #endregion #region Parameter NoAutoIteration /// <summary> /// By default the cmdlet will auto-iterate and retrieve all results to the pipeline by performing multiple /// service calls. If set, the cmdlet will retrieve only the next 'page' of results using the value of NextToken /// as the start point. /// </summary> [System.Management.Automation.Parameter(ValueFromPipelineByPropertyName = true)] public SwitchParameter NoAutoIteration { get; set; } #endregion protected override void ProcessRecord() { this._AWSSignerType = "v4"; base.ProcessRecord(); var context = new CmdletContext(); // allow for manipulation of parameters prior to loading into context PreExecutionContextLoad(context); if (ParameterWasBound(nameof(this.Select))) { context.Select = CreateSelectDelegate<Amazon.Connect.Model.GetMetricDataV2Response, GetCONNMetricDataV2Cmdlet>(Select) ?? throw new System.ArgumentException("Invalid value for -Select parameter.", nameof(this.Select)); } context.EndTime = this.EndTime; #if MODULAR if (this.EndTime == null && ParameterWasBound(nameof(this.EndTime))) { WriteWarning("You are passing $null as a value for parameter EndTime which is marked as required. In case you believe this parameter was incorrectly marked as required, report this by opening an issue at https://github.com/aws/aws-tools-for-powershell/issues."); } #endif if (this.Filter != null) { context.Filter = new List<Amazon.Connect.Model.FilterV2>(this.Filter); } #if MODULAR if (this.Filter == null && ParameterWasBound(nameof(this.Filter))) { WriteWarning("You are passing $null as a value for parameter Filter which is marked as required. In case you believe this parameter was incorrectly marked as required, report this by opening an issue at https://github.com/aws/aws-tools-for-powershell/issues."); } #endif if (this.Grouping != null) { context.Grouping = new List<System.String>(this.Grouping); } context.Interval_IntervalPeriod = this.Interval_IntervalPeriod; context.Interval_TimeZone = this.Interval_TimeZone; context.MaxResult = this.MaxResult; if (this.Metric != null) { context.Metric = new List<Amazon.Connect.Model.MetricV2>(this.Metric); } #if MODULAR if (this.Metric == null && ParameterWasBound(nameof(this.Metric))) { WriteWarning("You are passing $null as a value for parameter Metric which is marked as required. In case you believe this parameter was incorrectly marked as required, report this by opening an issue at https://github.com/aws/aws-tools-for-powershell/issues."); } #endif context.NextToken = this.NextToken; context.ResourceArn = this.ResourceArn; #if MODULAR if (this.ResourceArn == null && ParameterWasBound(nameof(this.ResourceArn))) { WriteWarning("You are passing $null as a value for parameter ResourceArn which is marked as required. In case you believe this parameter was incorrectly marked as required, report this by opening an issue at https://github.com/aws/aws-tools-for-powershell/issues."); } #endif context.StartTime = this.StartTime; #if MODULAR if (this.StartTime == null && ParameterWasBound(nameof(this.StartTime))) { WriteWarning("You are passing $null as a value for parameter StartTime which is marked as required. In case you believe this parameter was incorrectly marked as required, report this by opening an issue at https://github.com/aws/aws-tools-for-powershell/issues."); } #endif // allow further manipulation of loaded context prior to processing PostExecutionContextLoad(context); var output = Execute(context) as CmdletOutput; ProcessOutput(output); } #region IExecutor Members public object Execute(ExecutorContext context) { var cmdletContext = context as CmdletContext; var useParameterSelect = this.Select.StartsWith("^"); // create request and set iteration invariants var request = new Amazon.Connect.Model.GetMetricDataV2Request(); if (cmdletContext.EndTime != null) { request.EndTime = cmdletContext.EndTime.Value; } if (cmdletContext.Filter != null) { request.Filters = cmdletContext.Filter; } if (cmdletContext.Grouping != null) { request.Groupings = cmdletContext.Grouping; } // populate Interval var requestIntervalIsNull = true; request.Interval = new Amazon.Connect.Model.IntervalDetails(); Amazon.Connect.IntervalPeriod requestInterval_interval_IntervalPeriod = null; if (cmdletContext.Interval_IntervalPeriod != null) { requestInterval_interval_IntervalPeriod = cmdletContext.Interval_IntervalPeriod; } if (requestInterval_interval_IntervalPeriod != null) { request.Interval.IntervalPeriod = requestInterval_interval_IntervalPeriod; requestIntervalIsNull = false; } System.String requestInterval_interval_TimeZone = null; if (cmdletContext.Interval_TimeZone != null) { requestInterval_interval_TimeZone = cmdletContext.Interval_TimeZone; } if (requestInterval_interval_TimeZone != null) { request.Interval.TimeZone = requestInterval_interval_TimeZone; requestIntervalIsNull = false; } // determine if request.Interval should be set to null if (requestIntervalIsNull) { request.Interval = null; } if (cmdletContext.MaxResult != null) { request.MaxResults = cmdletContext.MaxResult.Value; } if (cmdletContext.Metric != null) { request.Metrics = cmdletContext.Metric; } if (cmdletContext.ResourceArn != null) { request.ResourceArn = cmdletContext.ResourceArn; } if (cmdletContext.StartTime != null) { request.StartTime = cmdletContext.StartTime.Value; } // Initialize loop variant and commence piping var _nextToken = cmdletContext.NextToken; var _userControllingPaging = this.NoAutoIteration.IsPresent || ParameterWasBound(nameof(this.NextToken)); var client = Client ?? CreateClient(_CurrentCredentials, _RegionEndpoint); do { request.NextToken = _nextToken; CmdletOutput output; try { var response = CallAWSServiceOperation(client, request); object pipelineOutput = null; if (!useParameterSelect) { pipelineOutput = cmdletContext.Select(response, this); } output = new CmdletOutput { PipelineOutput = pipelineOutput, ServiceResponse = response }; _nextToken = response.NextToken; } catch (Exception e) { output = new CmdletOutput { ErrorResponse = e }; } ProcessOutput(output); } while (!_userControllingPaging && AutoIterationHelpers.HasValue(_nextToken)); if (useParameterSelect) { WriteObject(cmdletContext.Select(null, this)); } return null; } public ExecutorContext CreateContext() { return new CmdletContext(); } #endregion #region AWS Service Operation Call private Amazon.Connect.Model.GetMetricDataV2Response CallAWSServiceOperation(IAmazonConnect client, Amazon.Connect.Model.GetMetricDataV2Request request) { Utils.Common.WriteVerboseEndpointMessage(this, client.Config, "Amazon Connect Service", "GetMetricDataV2"); try { #if DESKTOP return client.GetMetricDataV2(request); #elif CORECLR return client.GetMetricDataV2Async(request).GetAwaiter().GetResult(); #else #error "Unknown build edition" #endif } catch (AmazonServiceException exc) { var webException = exc.InnerException as System.Net.WebException; if (webException != null) { throw new Exception(Utils.Common.FormatNameResolutionFailureMessage(client.Config, webException.Message), webException); } throw; } } #endregion internal partial class CmdletContext : ExecutorContext { public System.DateTime? EndTime { get; set; } public List<Amazon.Connect.Model.FilterV2> Filter { get; set; } public List<System.String> Grouping { get; set; } public Amazon.Connect.IntervalPeriod Interval_IntervalPeriod { get; set; } public System.String Interval_TimeZone { get; set; } public System.Int32? MaxResult { get; set; } public List<Amazon.Connect.Model.MetricV2> Metric { get; set; } public System.String NextToken { get; set; } public System.String ResourceArn { get; set; } public System.DateTime? StartTime { get; set; } public System.Func<Amazon.Connect.Model.GetMetricDataV2Response, GetCONNMetricDataV2Cmdlet, object> Select { get; set; } = (response, cmdlet) => response.MetricResults; } } }