2_eval-design-ptn/02_azure-evaluation-sdk/data/case1_all_data.jsonl

{"query":"What is the warranty period for Contoso products?","context":"Customer service inquiry","response":"The warranty period for Contoso products typically lasts for one year from the date of purchase, covering manufacturing defects and issues.","ground_truth":"The warranty period for Contoso products is one year."}
{"query":"How can I reset my Contoso device?","context":"Technical support request","response":"To reset your Contoso device, press and hold the power button for ten seconds until the device powers off, then turn it back on.","ground_truth":"Press and hold the power button for ten seconds to reset the device."}
{"query":"Where can I find the user manual for my Contoso product?","context":"Product documentation inquiry","response":"You can find the user manual for your Contoso product on our official website under the support section.","ground_truth":"The user manual is available on the Contoso website."}
{"query":"What should I do if my Contoso device won't turn on?","context":"Troubleshooting issue","response":"If your Contoso device won't turn on, try charging it for at least 30 minutes, then attempt to power it on again.","ground_truth":"Charge the device for 30 minutes if it won't turn on."}
{"query":"How do I contact Contoso customer support?","context":"Customer service inquiry","response":"You can contact Contoso customer support by calling our toll-free number or by visiting our website and using the live chat feature.","ground_truth":"Contact customer support via phone or live chat on the website."}
{"query":"What is the return policy for Contoso products?","context":"Return and exchange inquiry","response":"Contoso offers a 30-day return policy for products in their original condition with a receipt.","ground_truth":"The return policy is 30 days with a receipt."}
{"query":"Can I track my order from Contoso?","context":"Order tracking inquiry","response":"Yes, you can track your order from Contoso by logging into your account and checking the order status under the 'My Orders' section.","ground_truth":"Order tracking is available in the 'My Orders' section."}
{"query":"What types of payment does Contoso accept?","context":"Payment options inquiry","response":"Contoso accepts various payment methods including credit cards, PayPal, and bank transfers.","ground_truth":"Payment methods include credit cards, PayPal, and bank transfers."}
{"query":"How do I update the firmware on my Contoso device?","context":"Firmware update instructions","response":"To update the firmware on your Contoso device, connect it to Wi-Fi, go to settings, and select 'Check for Updates.'","ground_truth":"Firmware updates can be checked in the settings menu."}
{"query":"Is there a mobile app for Contoso products?","context":"Mobile application inquiry","response":"Yes, Contoso has a mobile app available for both iOS and Android devices that allows you to manage your products.","ground_truth":"The Contoso mobile app is available for iOS and Android."}
{"query":"What should I do if I receive a defective product?","context":"Defective product inquiry","response":"If you receive a defective product, please contact our customer support within 30 days for a replacement or refund.","ground_truth":"Contact customer support within 30 days for defective products."}
{"query":"How can I find the nearest Contoso store?","context":"Store locator inquiry","response":"You can find the nearest Contoso store by using the store locator feature on our website, entering your zip code.","ground_truth":"Use the store locator on the website to find a store."}
{"query":"What are the features of the latest Contoso tablet?","context":"Product features inquiry","response":"The latest Contoso tablet features a high-resolution display, long battery life, and advanced processing capabilities.","ground_truth":"The latest tablet has a high-resolution display and long battery life."}
{"query":"How do I set up my new Contoso device?","context":"Device setup instructions","response":"To set up your new Contoso device, follow the on-screen instructions after powering it on, and connect to Wi-Fi when prompted.","ground_truth":"Follow on-screen instructions to set up the device."}
{"query":"What is the price range for Contoso headphones?","context":"Product pricing inquiry","response":"Contoso headphones range in price from $49 to $299, depending on the model and features.","ground_truth":"Headphone prices range from $49 to $299."}
{"query":"Can I extend the warranty on my Contoso product?","context":"Warranty extension inquiry","response":"Yes, you can extend the warranty on your Contoso product by purchasing an extended warranty plan through our website.","ground_truth":"Extended warranty plans are available for purchase."}
{"query":"What accessories are compatible with my Contoso device?","context":"Accessory compatibility inquiry","response":"You can find compatible accessories for your Contoso device listed on our website under the accessories section.","ground_truth":"Compatible accessories are listed on the Contoso website."}
{"query":"How do I clean my Contoso electronics?","context":"Cleaning instructions inquiry","response":"To clean your Contoso electronics, use a soft, lint-free cloth and avoid using harsh chemicals or abrasive materials.","ground_truth":"Use a soft cloth and avoid harsh chemicals for cleaning."}
{"query":"What is the battery life of the Contoso smartwatch?","context":"Product specifications inquiry","response":"The Contoso smartwatch has a battery life of up to 48 hours on a single charge, depending on usage.","ground_truth":"The smartwatch battery lasts up to 48 hours."}
{"query":"How do I reset my Contoso password?","context":"Password reset inquiry","response":"To reset your Contoso password, go to the login page and click on 'Forgot Password?' to receive a reset link via email.","ground_truth":"Click 'Forgot Password?' to reset your password."}