in src/AIHub/wwwroot/js/ui/callcenter.js [2:18]
function loadExampleEN() {
document.getElementById("transcript").value="Agent: Hi, thank you for calling Microsoft Customer Support. My name is Alex. How can I assist you today? " +
"Customer: Hello, Alex. My name is Sarah, and I'm interested in using Azure OpenAI. I've heard it's a powerful platform, but I'm not sure where to start. Can you guide me through the process? " +
"Agent: Of course, Sarah! I'd be happy to help. Let's get started. First, could you please provide me with some information? Do you already have an Azure account? " +
"Customer: Yes, I do have an Azure account. " +
"Agent: Great! Next, let's talk about your specific use case. Are you looking to integrate Azure OpenAI into an existing application or build something new from scratch? " +
"Customer: I want to build a chatbot for our customer service center. We receive a lot of inquiries, and I'd like to automate some of the responses. " +
"Agent: Excellent choice! Azure OpenAI is perfect for that. You can use the Retrieval Augmented Generation (RAG) pattern. It combines Azure Cognitive Search and Azure OpenAI Service. The RAG model retrieves relevant information from your data sources and feeds it to the GPT-3.5-turbo model. " +
"Customer: Wow, that's comprehensive! Thank you, Alex. I'll follow these steps. Is there anything else I should keep in mind? " +
"Agent: You're welcome, Sarah! Just remember to monitor your usage and costs. " +
"Customer: How does pricing work? " +
"Agent: Azure pricing varies by region and usage. " +
"Customer: Alright, let me look at it to make sure i can estimate costs. My managers are always worried about costs. " +
"Agent: Okay, anything else I can help you with? " +
"Customer: Nothing, thank you Alex! " +
"Agent: Feel free to reach out if you have any more questions. Have a great day!";
}