in client/components/helpCentre/liveChat/LiveChatPrivacyNotice.tsx [44:55]
We use a type of cookie technology called an SDK (Software
Development Kit) to ensure that our live chat services work
correctly and meet your expectations. It cannot be switched off
but it is removed at the end of the chat. If you do not wish for
this cookie to be dropped on your device, please email or phone
us instead. Live chats and phone calls will be recorded for
monitoring and training purposes. Please do not disclose
personal data of a sensitive nature in the live chat, such as
health or financial information. A copy of the chat transcript
will be emailed to you unless the chat contains payment card
information, in which case no transcript will be sent. Click to
find out more in our{' '}