subtitles/en/72_asking-for-help-on-the-forums.srt

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- How to ask a question on
the Hugging Face forums?

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If you have a general question

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or are looking to debug your code,

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the forums are the place to ask.

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In this video we will teach you

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how to write a good question,

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to maximize the chances
you will get an answer.

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First things first, to
login on the forums,

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you need a Hugging Face account.

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If you haven't created one already,

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go to hf.co and click sign up.

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There is also a direct link below.

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Fill your email and password,

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then continue the steps
to pick your username

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and update a profile picture.

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Once this is done, go to
discuss.huggingface.co,

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link below, and click log in.

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Use the same login information as

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for the Hugging Face website.

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You can search the forums by clicking

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on the magnifying glass.

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Someone may have already asked
your question in a topic.

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If you find you can't post
a new topic as a new user,

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it may be because of the antispam filters.

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Make sure you spend some
time reading existing topics

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to deactivate it.

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When you're sure your question
hasn't been asked yet,

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click on the new topic button.

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For this example, we'll
use the following code,

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that produces an error,

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as we saw in the "What to do
when I get an error" video.

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The first step is to pick a
category for our new topic.

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Since our error has to do
with the Transformers library,

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we pick this category.

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Next, choose a title that
summarizes your error well.

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Don't be too vague or users
that get the same error you did

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in the future won't be
able to find your topic.

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Once you have finished
typing your topic title,

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make sure the question
hasn't been answered

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in the topics Discourse suggests you.

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Click on the cross to remove that window

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when you have double-checked.

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This is an example of what not
to do when posting an error.

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The message is very vague,

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so no one else will be able
to guess what went wrong

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for you, and it tags too many people.

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Tagging people, especially moderators,

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might have the opposite
effect of what you want.

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As you send them a notification,
and they get plenty,

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they will probably not
bother replying to you,

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and users you didn't tag will
probably ignore the questions,

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since they see tagged users.

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Only tag a user when you
are completely certain

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they are the best place
to answer your question.

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Be precise in your text, and
if you have an error coming

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from a specific piece of
code, include that code

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in your post.

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To make sure your post looks
good, place your question

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between three backticks like this.

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You can check on the right

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how your post will appear once posted.

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If your question is about an error,

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it's even better to
include the full traceback.

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As explained in the "What to
do when I get an error" video,

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expand the traceback if you're on Colab.

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Like for the code, put it

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between two lines
containing three backticks

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for proper formatting.

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Our last advice is to remember to be nice.

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A "Please," and a "Thank
you" will go a long way

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into getting others to help you.

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With all that done properly,

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your question should get
an answer pretty quickly.

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